Insurance Services Pro — Member Care & Policy Support

AAA - American Automobile Association; Simi Valley (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage

401(K) matching

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices. You will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.

Training programs help employees develop skills and advance their careers while delivering legendary service to our members.

Qualifications

• High school diploma or equivalent required.
• Experience in a sales environment strongly preferred.
• Proficient in using Microsoft Office software products.
• Ability to obtain a Property & Casualty License.

Responsibilities

• Maintenance and servicing of insurance policies
• Verifying new business applications
• Processing insurance and membership payments
• Updating electronic member information
• Maintaining filing systems and typing

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices. You will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.

Training programs help employees develop skills and advance their careers while delivering legendary service to our members.