Insurance Sales Agent - Fort Wayne, IN

Aaa-the-Auto-Club-Grou; Fort Wayne (IN); On-site; USD 57,000 - 62,000; Full time

Benefits offered by this job

Health & Dental options

401(k) with company match

Tuition assistance

Paid time off

AAA membership

Job summary

The Auto Club Group (ACG) is seeking an energetic full-time sales professional at our Fort Wayne, IN branch. You will drive the sale and ongoing service of insurance, memberships, and financial products, while building lasting relationships with members and clients.

Responsibilities include conducting insurance reviews, quoting and binding policies, and leveraging referrals and community events to grow business. Excellent communication and a customer-first mindset are essential.

Qualifications

• Active State Property & Casualty Insurance Sales license.
• Active State Life and Health Insurance Sales license, or obtain within 90 days of hire.
• Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
• Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.
• High School diploma or equivalent.
• 1+ year(s) of customer-facing experience in a fast‑paced computer automated business environment (i.e., financial/banking).
• Insurance experience is helpful—but not required.

Responsibilities

• Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACG-branded and brokered insurance products, memberships, and financial products within a high-traffic ACG branch; uncover customer needs, generate new business, retain existing clients, grow ACG’s insurance portfolio, overcome objections, negotiate effectively, close sales, and meet or exceed individual sales targets and incentive plan expectations.
• Insurance Reviews & Policy Execution: Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, recommend appropriate solutions, and quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
• Customer Relationship Management: Build and maintain strong rapport with members and clients, respond to inquiries with professionalism and urgency, and support high customer satisfaction, loyalty, and trust in the AAA brand.
• Prospecting, Community Engagement & Referrals: Actively engage in local branch and community events to prospect, expand referral networks, develop new business opportunities, and identify cross‑sell and referral opportunities into Travel and Financial Services to maximize overall member value.

Skills

P&C license

Life & Health license

State license appointments

Health/Accident licenses

Customer facing experience

Sales experience

Communication skills

Education

High School diploma or equivalent

Job description

Job Type

• Full time
• Exempt/Non Exempt: Hourly

Location Details

This position will be on‑site located at our Fort Wayne, IN branch.

Position Summary

Full‑time | W‑2 | Base Pay + Incentives + Full Benefits

Join a fast‑paced branch where you’ll grow your sales career by helping customers find the right insurance and financial solutions. Build meaningful relationships, uncover new opportunities, and drive business through community engagement and referrals—all while earning rewards for your success.

Key Responsibilities

• Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACG‑branded and brokered insurance products, memberships, and financial products within a high‑traffic ACG branch; uncover customer needs, generate new business, retain existing clients, grow ACG’s insurance portfolio, overcome objections, negotiate effectively, close sales, and meet or exceed individual sales targets and incentive plan expectations.
• Insurance Reviews & Policy Execution: Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, recommend appropriate solutions, and quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
• Customer Relationship Management: Build and maintain strong rapport with members and clients, respond to inquiries with professionalism and urgency, and support high customer satisfaction, loyalty, and trust in the AAA brand.
• Prospecting, Community Engagement & Referrals: Actively engage in local branch and community events to prospect, expand referral networks, develop new business opportunities, and identify cross‑sell and referral opportunities into Travel and Financial Services to maximize overall member value.

Required Qualifications

• Active State Property & Casualty Insurance Sales license
• Active State Life and Health Insurance Sales license, or obtain within 90 days of hire
• Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
• Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.
• High School diploma or equivalent
• 1+ year(s) of customer-facing experience in a fast‑paced computer automated business environment (i.e., financial/banking)
• Insurance experience is helpful—but not required.

Experience That Sets You Up for Success

• Sales Execution & Pipeline Management: Demonstrated ability to develop, manage, and close sales opportunities, including disciplined lead tracking, follow‑up, pipeline management, and accountability for achieving and exceeding performance goals.
• Consultative Selling & Customer Discovery: Apply consultative selling techniques supported by deep product knowledge, strong listening skills, and the ability to quickly assess customer needs, identify coverage gaps, recommend appropriate solutions, and deliver tailored value.
• Prospecting & Business Development: Proven ability to generate new opportunities through referrals, outbound activity, networking, and other business‑development efforts.
• Communication & Customer Mindset: Excellent verbal and written communication skills with a strong customer‑first mindset and confidence in guiding sales conversations.
• Sales Technology & Tools: Proficient in leveraging technology to support sales execution, including CRM platforms and Microsoft Office applications.

Work Environment

• Work in a temperature controlled AAA branch location
• Ability to work varied hours, including possible weekends
• Some travel to local events may be required

Compensation & Benefits Overview

• Base pay (non‑exempt) Typical Starting Earnings $57,000 - $62,000+ (First‑year, based on performance)
• Additional Compensation: Ramp‑up support $2,500; Processed 30 and 60 days of employment; Supplemental Pay for six months: $200/week during months 0–2; $150/week during months 3–4; $100/week during months 5–6; Performance Incentives; Elevated commission structure during the first 15 months; New Hire On‑Pace Bonus tied to milestones

Benefits

• Health & Wellness: Medical plans with multiple coverage options, including HSA eligibility; Prescription drug coverage; Dental and vision benefits; Employee Assistance Program (confidential support services); Financial Protection & Insurance Company‑paid basic life insurance; Optional supplemental life insurance and dependent coverage; Short‑term and long‑term disability coverage; Critical illness, accident, and pet insurance options.
• Retirement & Savings: 401(k) plan to support long‑term financial goals 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax; Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting; Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service; Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
• Time Off & Leave: Paid Time Off (PTO): Accrual‑based, increases with tenure, eligible at 90 days of employment; Full‑time new employees will receive up to 12 PTO days annually; Part‑time employee PTO hours ...; Paid Holidays: Full‑time employees eligible for 10 company‑paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day ...; Paid leave programs, including parental, bereavement, jury duty, and military leave.
• Career Growth & Education: Tuition assistance (up to $5,250 annually; 80% covered by ACG); Professional certification support with 100% reimbursement for eligible programs; Opportunities for career development and advancement.
• Additional Perks: Complimentary AAA membership with roadside assistance and travel discounts; Adoption assistance program.

Who We Are

Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Equal Opportunity Statement

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

If you have a disability and require an accommodation to help you complete our employment application process, please send an email to [e-mail] indicating the accommodation / assistance needed and a member of the Talent Acquisition Team will follow up to assist you within 2 business days.