Insurance Processing Associate

Nebraska Medicine; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Up to $5,000/year tuition assistance

35% Clarkson College discount

Career advancement support

Job summary

Nebraska Medicine is seeking an organized and detail-oriented staff member to handle scheduling, pre-registration, and insurance verification for ambulatory clinics. You will verify benefits, determine coverage, and collect information to ensure smooth patient flow.

Responsibilities include completing the pre-registration process, confirming co-pays and deductibles, and obtaining necessary approvals. The role emphasizes accuracy, compassionate communication, and efficient data entry in a

Qualifications

• High school diploma or equivalent required.
• Minimum two years post-secondary education with business/medical-related coursework OR equivalent experience in accounts receivable, health care billing or customer service.
• Multi-tasking and problem solving abilities required.
• Knowledge of computer-based programs such as Microsoft Excel and Word required.
• Strong verbal and written communication skills required.
• Strong organizational skills with attention to detail.
• Typing minimum 30 words per minute with 90% accuracy required.

Responsibilities

• Provide customer service through scheduling, pre-registration/pre-admission, and insurance verification in a timely, organized, courteous manner.
• Verify eligibility and benefits related to insurance coverage including co-pays, deductibles, and maximums, and obtain authorizations/referrals.
• Complete pre-registration process for ambulatory clinics.

Skills

Customer service

Multitasking

Attention to detail

Typing 30 wpm

Excellent communication

Education

High school diploma

Associate degree preferred

Tools

Microsoft Excel

Microsoft Word

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift

First Shift (United States of America)

Shift Details

40 hrs/wk

Flexible start times between 6:30am - 9am

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!

Provide customer service through efficient processing of required information throughout the process of scheduling, pre-registration/pre-admission, and insurance verification in a timely, organized, courteous and professional manner. Verify eligibility and benefits related to insurance coverage including co-pay requirements, deductibles, out of pocket, life time maximums, and obtain authorization and referral requirements on defined organizational accounts. Complete pre-registration process for ambulatory clinics.

Required Qualifications

• High school education or equivalent required.
• Minimum of two years post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in accounts receivable, health care billing or customer service (one year of education equals one year of experience) required.
• Multi-tasking and problem solving abilities required.
• Knowledge of computer based programs such as Microsoft Excel and Word required.
• Strong verbal and written communication skills required.
• Strong organizational skills with aptitude for detail oriented work required.
• Ability to type a minimum of 30 words per minute with 90% accuracy required.

Preferred Qualifications

• Prior experience in an insurance or medical office environment preferred.
• Associate's degree in business administration or college level business coursework preferred.
• Certified coder preferred.
• Knowledge of Correct Coding Initiative (CCI), Outpatient Code Editor (OCE), National Coverage Determination (NCD), and Local Coverage Determination (LCD) edits preferred.
• Knowledge of third party payer edits preferred.
• Working knowledge of medical terminology including International Classification of Diseases (ICD), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) coding preferred.
• Knowledge of databases and flowcharting processes preferred.
• 9005ICAL terminology preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.