Insurance Office Receptionist & Front Desk Champion

Chelsea Stutzman - State Farm Agent; Eagle (ID); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chelsea Stutzman - State Farm Agent in Eagle, Idaho, is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive workplace. Responsibilities include greeting customers, managing appointments, and providing excellent support to the team. Previous experience in customer service and strong interpersonal skills are required. Join our team and enjoy benefits like a flexible schedule and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers' needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2019 and is a close-knit team of four who are focused on growth, positivity, and supporting one another. Before becoming an agent, I worked in healthcare, earned my MBA, and was later recruited by State Farm. That experience gave me a strong foundation in leadership and service, which shapes the way I run the office today.

Our office has a welcoming feel (my dog even comes to work!) so we keep things friendly and upbeat while still staying focused on results. We stay active in the community by participating in Chamber events, local parades, and town activities. Being present and involved locally is important to us.

For our team, we offer a gym membership, licensing paid up front, and a strong emphasis on work-life balance. We are only in the office Monday through Thursday, which helps create flexibility and focus. Family always comes first here, and we work hard to support and motivate one another.

Our culture is energetic, positive, and growth-oriented. We’re looking for someone who is hungry to excel and ready to take their career to the next level. A positive attitude is a must—there’s zero tolerance for negativity. If you’re eager, driven, and ready to grow in a supportive and upbeat environment, this could be a great fit for you.

ROLE DESCRIPTION:
Chelsea Stutzman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.