Insurance Office Receptionist & Customer Care Pro

Jeremy Mast - State Farm Agent; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fridays off

Health stipend

401(k)

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Jeremy Mast - State Farm Agent is seeking a friendly Receptionist - State Farm Agent Team Member to join our insurance team in St. Louis. The role centers on greeting customers, managing appointments, maintaining records, and supporting sales conversations with a service-first mindset.

We value organization, attention to detail, and a proactive attitude, with opportunities for professional growth, training, and advancement within a collaborative, customer-focused office environment.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Jeremy Mast - State Farm Agent is seeking a friendly Receptionist - State Farm Agent Team Member to join our insurance team in St. Louis. The role centers on greeting customers, managing appointments, maintaining records, and supporting sales conversations with a service-first mindset.

We value organization, attention to detail, and a proactive attitude, with opportunities for professional growth, training, and advancement within a collaborative, customer-focused office environment.