Insurance Office Receptionist & Customer Care

Anthony L Sposito Ins Agcy Inc; Bethpage, Northern (NY, KY); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Anthony Sposito - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Bethpage, NY office. This full-time position emphasizes friendly greetings, booking appointments, and keeping customer records organized.

The ideal candidate will be highly organized, client-focused, and comfortable discussing insurance options with prospective customers. Previous receptionist or customer-service experience is valued, along with strong communication and multitasking skills.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Anthony Sposito - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Bethpage, NY office. This full-time position emphasizes friendly greetings, booking appointments, and keeping customer records organized.

The ideal candidate will be highly organized, client-focused, and comfortable discussing insurance options with prospective customers. Previous receptionist or customer-service experience is valued, along with strong communication and multitasking skills.