Insurance Front Desk Pro — Client Care & Scheduling

State Farm Agent; Chicago (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Chicago, IL is seeking a Receptionist to join a small, friendly team. You will greet customers, manage calls and appointments, and identify opportunities to discuss insurance options.

The ideal candidate has experience in receptionist or customer service roles, strong communication and organizational skills, and comfort with sales conversations. The position offers a competitive salary ($45,000–$55,000), benefits, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

Microsoft Office

Job description

State Farm Agent in Chicago, IL is seeking a Receptionist to join a small, friendly team. You will greet customers, manage calls and appointments, and identify opportunities to discuss insurance options.

The ideal candidate has experience in receptionist or customer service roles, strong communication and organizational skills, and comfort with sales conversations. The position offers a competitive salary ($45,000–$55,000), benefits, and opportunities for advancement.