Insurance Front Desk & Customer Care Specialist

Johnhoffmaninsurance; Kentucky; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA with employer match

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency is seeking a Receptionist to join their team in Independence, KY. The ideal candidate will have strong communication and organizational skills, along with previous experience in a customer service role. Responsibilities include greeting customers, managing appointments, and supporting the team with administrative tasks. This position offers a competitive salary between $30,000 and $45,000 per year, along with benefits such as a Simple IRA, license reimbursement, and a flexible schedule.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks effectively.
• Comfortable engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers, identifying opportunities to offer insurance.

Skills

Communication skills

Customer service experience

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency is seeking a Receptionist to join their team in Independence, KY. The ideal candidate will have strong communication and organizational skills, along with previous experience in a customer service role. Responsibilities include greeting customers, managing appointments, and supporting the team with administrative tasks. This position offers a competitive salary between $30,000 and $45,000 per year, along with benefits such as a Simple IRA, license reimbursement, and a flexible schedule.