Insurance Customer Success Manager

Troy Coulter - State Farm Agent; Louisville (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Growth opportunities

Job summary

State Farm Agent in Louisville, KY is seeking an outgoing, customer-focused individual to join the team as an Agent Team Member. You will help customers with insurance and financial service needs, build relationships, and educate clients about options in a needs-based review process.

This is a State Farm independent contractor position offering salary plus commission/bonus, paid time off, and opportunities for advancement within the agency.

Qualifications

• Excellent communication skills in written and verbal form.
• Self-motivated and detail oriented.
• Proactive in problem solving and teamwork.
• Ability to obtain Property & Casualty and Life & Health licenses.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Communication

Self-motivated

Detail-oriented

Teamwork

Customer service

Licensing obtainable

Job description

State Farm Agent in Louisville, KY is seeking an outgoing, customer-focused individual to join the team as an Agent Team Member. You will help customers with insurance and financial service needs, build relationships, and educate clients about options in a needs-based review process.

This is a State Farm independent contractor position offering salary plus commission/bonus, paid time off, and opportunities for advancement within the agency.