Insurance Customer Service Representative

Advantage Insurance Services LLC; Town of Wausau (WI); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Retirement Plan

Evenings Off

Mon-Fri Schedule

Tuition Reimbursement

Career Growth Opportunities

Hands on Training

Fun & Friendly Co-workers

We Invest In You

Continuous Learning and Development

We Help With Getting Licensed

Commission and Bonus Opportunities

Job summary

Advantage Insurance Services LLC in Wisconsin is hiring an Insurance Customer Service Representative. No license or experience required; we'll train you and help you obtain a Property & Casualty license.

The role features a Monday-Friday schedule, a base salary contingent on licensing, and opportunities for commissions and bonuses. You will build client trust, tailor quotes, manage policies, and support customers with questions while working with a collaborative team in a friendly,

Qualifications

• License: Property & Casualty license required, but no insurance experience is needed. we’ll get you licensed, and we pay for it.
• 1+ years of face-to-face or phone sales/customer service experience (banking, real estate, retail, car sales, lending, serving, bartending, and similar)
• Basic computer skills, fast typing and data entry, and comfort with a multi-line phone system
• Professionalism by phone, in writing, and in the office
• The ability to prioritize, work independently, and collaborate with a team
• Calm, empathetic handling of stressful situations

Responsibilities

• Build loyalty and trust with clients by asking the right questions and finding the right solutions
• Create quotes tailored to each client’s needs
• Spot cross-selling and account-rounding opportunities
• Help clients understand and navigate their policies, and answer their questions and concerns
• Process premium payments and review, update, and change policies
• Handle confidential information with discretion

Skills

Customer service

Sales

Communication

Multitasking

Job description

Job Description

Insurance Customer Service Representative

No experience needed | 100% paid licensing | Monday-Friday

Why Advantage Insurance?

Our motto is “Do what’s right all the time.” We offer a flexible, laid-back workplace and financial support for your education and career goals.

What you’ll do

Manage client accounts and answer questions

Deliver tailored insurance solutions

Work with a collaborative team

New to insurance?

No license or experience required. We’ll train you. If you’re positive, patient, and love helping people, Face-to-face sales or customer service experience is a plus.

Base salary: $30,000+ plus commissions and bonuses.

Already licensed?

A valid Property & Casualty License and insurance customer service experience required.

Base salary: $37,000-$43,000+ plus commissions and bonuses.

Bonus: Active notary commission is a plus.

Benefits

• Paid Time Off (PTO)
• Retirement Plan
• Evenings Off
• Mon-Fri Schedule
• Tuition Reimbursement
• Career Growth Opportunities
• Hands on Training
• Fun & Friendly Co-workers
• We Invest In You
• Continuous Learning and Development
• We Help With Getting Licensed
• Commission and Bonus Opportunities

Responsibilities

• Build loyalty and trust with clients by asking the right questions and finding the right solutions
• Create quotes tailored to each client’s needs
• Spot cross-selling and account-rounding opportunities
• Help clients understand and navigate their policies, and answer their questions and concerns
• Process premium payments and review, update, and change policies
• Handle confidential information with discretion

Requirements

• License: A Property & Casualty License is required, but no insurance experience is needed. we’ll get you licensed, and we pay for it
• 1+ years of face-to-face or phone sales/customer service experience (banking, real estate, retail, car sales, lending, serving, bartending, and similar)
• Basic computer skills, fast typing and data entry, and comfort with a multi-line phone system
• Professionalism by phone, in writing, and in the office
• The ability to prioritize, work independently, and collaborate with a team
• Calm, empathetic handling of stressful situations