Insurance Customer Service Rep – Growth & Flexible Hours

Mitch Hollier - State Farm Insurance Agent

Westlake (OH)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

Job summary

Mitchholliersf in Westlake is looking for a Customer Service Representative to join our State Farm Agent team. This full-time role involves providing exceptional customer experiences, answering inquiries, and assisting with policy changes. The ideal candidate will possess strong communication skills, be detail-oriented, and have previous customer service experience. You will enjoy a competitive salary and benefits including health insurance and flexible scheduling.

The compensation ranges between $50,000 to $70,000 annually, depending on experience.

Qualifications

  • Must have strong communication and interpersonal skills.
  • Must be detail-oriented and able to multitask.
  • Previous customer service experience is preferred.

Responsibilities

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills
Detail-oriented
Time management

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Crowley

  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
ABOUT OUR AGENCY
Our agency opened in 2017 and has grown into a strong team of 12 across two locations. We’ve built a high-performing environment focused on growth, opportunity, and long-term success. I was drawn to the agency opportunity by the ability to grow, compete, and create both financial success and freedom. That mindset continues to drive how we operate and develop our team.

I attended LSU and am married with two kids. Outside of work, we enjoy hunting, fishing, and golfing, and staying active as a family. We stay very involved in the community and take pride in giving back and staying connected locally.

For our team, we offer PTO, a 401(k), health benefits, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is driven, supportive, and team-oriented. We’re looking for someone who is positive, hardworking, and communicates well - someone who brings strong work ethic and drive, and wants to grow as part of a team that values both performance and people.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Mitch Hollier - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation $50,000.00 - $70,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Crowley

Responsive recruiter Benefits
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY
Our agency opened in 2017 and has grown into a strong team of 12 across two locations. We’ve built a high-performing environment focused on growth, opportunity, and long-term success. I was drawn to the agency opportunity by the ability to grow, compete, and create both financial success and freedom. That mindset continues to drive how we operate and develop our team.

I attended LSU and am married with two kids. Outside of work, we enjoy hunting, fishing, and golfing, and staying active as a family. We stay very involved in the community and take pride in giving back and staying connected locally.

For our team, we offer PTO, a 401(k), health benefits, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is driven, supportive, and team-oriented. We’re looking for someone who is positive, hardworking, and communicates well - someone who brings strong work ethic and drive, and wants to grow as part of a team that values both performance and people.

ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Mitch Hollier - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Compensation $50,000.00 - $70,000.00 per year



Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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