Insurance Customer Service Pro - Growth & Training

State Farm Agent; Hammond (IN); On-site; USD 32,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Job summary

State Farm Agent in Hammond, Indiana, is looking for a Customer Service Representative to enhance customer experiences in a successful insurance agency. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining records. Ideal candidates should possess strong communication skills, attention to detail, and customer service experience. Competitive salary ranges from $32,000 to $150,000 per year, with benefits like paid time off and ongoing training.

Qualifications

• Strong communication and interpersonal skills are required.
• Must be detail-oriented and able to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

State Farm Agent in Hammond, Indiana, is looking for a Customer Service Representative to enhance customer experiences in a successful insurance agency. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining records. Ideal candidates should possess strong communication skills, attention to detail, and customer service experience. Competitive salary ranges from $32,000 to $150,000 per year, with benefits like paid time off and ongoing training.