Insurance Customer Service Pro - Flexible Growth Path

Ej Silvers - State Farm Agent; Renton (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ej Silvers - State Farm Agent in Renton, Washington is looking for a Customer Service Representative. In this role, you will provide exceptional customer experiences, handle inquiries, and assist with insurance needs, all while being part of a supportive team.

Your attention to detail and customer service skills will be crucial as you manage various tasks and enhance your career with internal growth opportunities. Experience in customer service is preferred, with bilingual skills in Spanish or Vietnamese being a plus.

Qualifications

• Previous customer service experience preferred.
• Bilingual in Spanish or Vietnamese is an asset.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Bilingual Spanish

Bilingual Vietnamese

Job description

Ej Silvers - State Farm Agent in Renton, Washington is looking for a Customer Service Representative. In this role, you will provide exceptional customer experiences, handle inquiries, and assist with insurance needs, all while being part of a supportive team.

Your attention to detail and customer service skills will be crucial as you manage various tasks and enhance your career with internal growth opportunities. Experience in customer service is preferred, with bilingual skills in Spanish or Vietnamese being a plus.