Insurance Customer Service Lead

Colin Fane - State Farm Agent; Oak Park (IL); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

Colin Fane - State Farm Agent in Oak Park, Illinois is looking for a Customer Service Representative (CSR) to provide exceptional service, manage policies, and resolve customer issues. The ideal candidate will excel in communication and customer service, contributing to a collaborative team environment.

This position offers growth opportunities, paid time off, and valuable career-building experience. Compensation ranges from $38,000 to $55,000 annually, depending on experience.

Qualifications

• Excellent communication skills, both written and verbal, to interact effectively with customers and colleagues.
• Strong customer service orientation and a genuine desire to help and support customers.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Attention to detail and strong organizational skills to ensure accurate policy management and documentation.
• Proficient computer skills, including familiarity with relevant software systems.
• Previous experience in customer service, insurance, or a related field is preferred.

Responsibilities

• Deliver exceptional customer service by responding to inquiries and providing guidance on insurance products.
• Assist clients with policy changes, updates, and claims processing.
• Analyze customer situations and find effective solutions.
• Work with Colin Fane's team and contribute to a positive team dynamic.

Skills

Excellent communication skills

Customer service orientation

Multitasking ability

Attention to detail

Proficient computer skills

Job description

Colin Fane - State Farm Agent in Oak Park, Illinois is looking for a Customer Service Representative (CSR) to provide exceptional service, manage policies, and resolve customer issues. The ideal candidate will excel in communication and customer service, contributing to a collaborative team environment.

This position offers growth opportunities, paid time off, and valuable career-building experience. Compensation ranges from $38,000 to $55,000 annually, depending on experience.