Insurance & Customer Care Specialist — Flexible Hours

Caitlan Riggs - State Farm Agent; Ladson (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Flexible hours

Growth opportunities

Job summary

Caitlan Riggs - State Farm Agent in Ladson, SC is hiring a Customer Service Representative to join their agency team. You will establish customer relationships, educate clients about insurance options, and help develop leads, schedule appointments, and identify customer needs.

The role emphasizes a customer-focused approach and teamwork within a growing agency, with licensing training as part of the role. Compensation reflects local market norms.

Qualifications

• Excellent communication skills, both written and verbal.
• People-oriented with a customer-first mindset.
• Detail oriented and proactive in problem solving.
• Willingness to learn computer functions and CRM systems.
• Ability to work effectively in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market products and services.

Skills

Communication skills

People orientation

Attention to detail

Problem solving

Computer literacy

Teamwork

Interest in marketing

Job description

Caitlan Riggs - State Farm Agent in Ladson, SC is hiring a Customer Service Representative to join their agency team. You will establish customer relationships, educate clients about insurance options, and help develop leads, schedule appointments, and identify customer needs.

The role emphasizes a customer-focused approach and teamwork within a growing agency, with licensing training as part of the role. Compensation reflects local market norms.