Insurance Customer Care Pro - Growth, Training & Bonuses

Danita Fields - State Farm Agent; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Signing bonus

Performance bonus

Competitive salary

Advancement opportunities

Training & development

Job summary

Danita Fields - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to our community in Indianapolis, IN. In this role you will respond to inquiries, support policyholders, and help with policy updates while collaborating with the agency team to grow our presence.

You will gain exposure to insurance operations, claims processing, and local outreach, with opportunities for advancement for driven candidates who show strong people skills and a commitment to

Qualifications

• Strong communication and interpersonal abilities.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Danita Fields - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to our community in Indianapolis, IN. In this role you will respond to inquiries, support policyholders, and help with policy updates while collaborating with the agency team to grow our presence.

You will gain exposure to insurance operations, claims processing, and local outreach, with opportunities for advancement for driven candidates who show strong people skills and a commitment to