Insurance CS Rep — Flexible Schedule & Growth

Troy Hooper State Farm; Cypress (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Troy Hooper State Farm is seeking a Customer Service Representative - State Farm Agent Team Member in Cypress, Texas to deliver exceptional service, handle policy information, and support clients in the local community.

You will collaborate with the agency team, process inquiries, assist with policy changes, and help the community while maintaining accurate records and a friendly, can-do attitude.

Qualifications

• Excellent communication and interpersonal abilities to engage with customers.
• Strong attention to detail and multitasking capabilities in a fast-paced environment.
• Previous experience in customer service is preferred, with a focus on client satisfaction.
• Bilingual Spanish is preferred to serve a diverse customer base.

Responsibilities

• Respond to customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitask

Previous customer service experience

Bilingual Spanish preferred

Job description

Troy Hooper State Farm is seeking a Customer Service Representative - State Farm Agent Team Member in Cypress, Texas to deliver exceptional service, handle policy information, and support clients in the local community.

You will collaborate with the agency team, process inquiries, assist with policy changes, and help the community while maintaining accurate records and a friendly, can-do attitude.