Insurance Client Services Intern — Growth & Impact

Bobby Simpson State Farm Agent; Collinsville (IL); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Health benefits

Career-building experience

Job summary

Bobby Simpson - State Farm Agent in Edwardsville, IL is offering an internship as an Intern - State Farm Agent Team Member. You will help clients, resolve inquiries, and support daily agency operations while learning about insurance products and customer service.

You will build relationships, assist with policy questions, billing, and claims support, with opportunities for advancement and hands-on training through a supportive team environment.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Empathy & relation

Communication skills

Problem solving

Job description

Bobby Simpson - State Farm Agent in Edwardsville, IL is offering an internship as an Intern - State Farm Agent Team Member. You will help clients, resolve inquiries, and support daily agency operations while learning about insurance products and customer service.

You will build relationships, assist with policy questions, billing, and claims support, with opportunities for advancement and hands-on training through a supportive team environment.