Insurance Billing & Denials Specialist

US Oncology Inc.; Eugene (OR); On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k)

Job summary

Willamette Valley Cancer Institute in Eugene, OR is seeking an Insurance Specialist to join the Revenue Cycle team. You will analyze EOBs, resolve insurance denials and help ensure patients pay the correct amounts.

This role requires communication with insurers and patients to minimize out-of-pocket costs and maintain accurate account balances. The position is full-time in an office setting, with benefits including M/D/V, Life Insurance, and a 401(k).

Qualifications

• High School diploma or equivalent required.
• Minimum two (2) years combined medical billing and payment experience required.
• Demonstrate knowledge of state, federal, and third-party claims processing required.
• Demonstrate knowledge of state & federal collections guidelines.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Reviews reports, researches and resolves issues pertaining to insurance denials.
• Works with co-workers to resolve insurance payment and billing errors.
• Reviews payment postings for accuracy and to ensure account balances are current.
• Accurately analyze EOBs to determine how payment responsibility is shared between patient and insurance company.
• Monitors and updates delinquent accounts status.
• Recommends accounts for collection or write-off.
• Contacts patients to verify demographics and insurance providers, updates information in systems, and documents conversations.
• Answers patient payment, billing, and insurance questions and resolves complaints.
• May refer patients to Patient Benefits Representative to set up payment plans.
• Assists in research in order to accurately report refunds.
• Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patient records.
• Performs other duties as requested or assigned.

Skills

Medical billing

Insurance claims

HIPAA knowledge

Education

High school diploma or equivalent

Job description

Willamette Valley Cancer Institute in Eugene, OR is seeking an Insurance Specialist to join the Revenue Cycle team. You will analyze EOBs, resolve insurance denials and help ensure patients pay the correct amounts.

This role requires communication with insurers and patients to minimize out-of-pocket costs and maintain accurate account balances. The position is full-time in an office setting, with benefits including M/D/V, Life Insurance, and a 401(k).