Insurance Associate Senior - Midland

PNC Bank NA; Kansas; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental and vision options

401(k) with match

Educational assistance

Wellness program

Job summary

PNC is seeking an Insurance Associate Senior to evaluate compliance of insurance policies on complex real estate loans within the Midland footprint. You will work with borrowers and insurance agents to obtain evidence of insurance, handle premium payments, and resolve noncompliant items while aligning with internal policies and regulatory requirements.

The role may offer remote work in select locations and requires a 4-year college degree or 5+ years of related experience; in-office

Qualifications

• University/college degree required or 2+ years of relevant experience in lieu of a degree.

Responsibilities

• Determine compliance of insurance policies on complex real estate loans against loan documents and guidelines.
• Interact with borrowers and insurance agents to obtain evidence of insurance and resolve discrepancies.
• Manage premium payments and lender placement of insurance deficiencies as needed.

Skills

Accuracy & detail

Insurance knowledge

Communication

Regulatory awareness

Problem solving

Education

Bachelor’s degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As an Insurance Associate Senior within PNC's Midland organization, you will be based within the PNC Midland footprint. As an Insurance Associate Senior in PNC Midland’s Insurance department, you will be responsible for determining compliance of commercial insurance policies on real estate loans. Typical duties include interacting with borrowers and insurance agents to obtain evidence of insurance, paying insurance premiums, insurance compliance, and working to resolve any noncompliant insurance items. Additional analytical responsibilities may be assigned, with regards to claims and lender placed insurance coverage. An ideal candidate will have 4 year college degree or 5+ years relative experience. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Determines compliance of insurance policies on more complex real estate loans against requirements in related loan documents, servicing contracts, government-sponsored enterprise (GSE) guides, internal policies and procedures, and applicable regulations. Works with borrowers and clients to obtain evidence of compliant insurance, protecting PNC, investors, and clients. Corresponds with borrowers, insurance agents, and insurance companies to resolve any insurance issues or discrepancies. Resolves escalated matters, in partnership with management or more senior analysts as necessary, with respect to non-compliant coverage, discrepancies, and/ or customer service issues. Communicates effectively with internal and external parties, which may also include vendors, outside counsel, agencies, master/special servicers, and investors. Assists in the preparation and case write-ups of insurance waivers as appropriate. Processes insurance premium disbursements, claims, and prepares as necessary for lender placement of insurance deficiencies.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Competencies

• Accuracy and Attention to Detail
• Decision Making and Critical Thinking
• Effective Communications
• Insurance Legal and Regulatory Environment
• Loan Review
• Managing Multiple Priorities
• Negotiating
• Problem Solving
• Process Management
• Real Estate Property Data Analysis
• Regulatory Environment - Financial Services
• Risk Assessment

Work Experience: Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Application Window

Generally, this opening is expected to be posted for two business days from 06/29/2026, although it may be longer with business discretion.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Disability Accommodations Statement

All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve.

Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.