Insurance Associate - Midland

PNC; Michigan; On-site; USD 55,000 - 70,000; Full time

Job summary

PNC is seeking an Insurance Associate in Midland to verify insurance compliance for real estate loans, interact with borrowers and agents to secure evidence of insurance, and assist with premium processing and lender placement as needed.

The role emphasizes in-office collaboration, adherence to regulatory standards, and potential escalation of non-compliant coverages to management. A 4-year degree or 2+ years of related experience is suggested for applicants.

Qualifications

• Strong attention to detail and critical thinking in insurance compliance.
• Ability to communicate with borrowers and insurance agents.
• Understanding of regulatory environment in financial services.

Responsibilities

• Determine compliance of insurance policies on real estate loans against loan documents, servicing contracts, GSE guides and regulations.
• Coordinate with borrowers and clients to obtain evidence of compliant insurance.
• Communicate with borrowers, agents, and insurers to resolve insurance issues or discrepancies.
• Escalate non-compliant coverages to management following escalation procedures.
• Support insurance-related analytical tasks, including processing premium disbursements and lender placement preparation.

Skills

Attention to detail

Analytical thinking

Customer focus

Risk assessment

Education

Bachelor's degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Insurance Associate within PNC’s Midland organization, you will be based within the PNC Midland footprint.
As an Insurance Associate in PNC Midland’s Insurance department, you will be responsible for determining compliance of commercial insurance policies on real estate loans. Typical duties include interacting with borrowers and insurance agents to obtain evidence of insurance, paying insurance premiums, insurance compliance, and working to resolve any noncompliant insurance items. Additional analytical responsibilities may be assigned, with regards to claims and lender placed insurance coverage. An ideal candidate will have 4 year college degree or 2+ years relative experience.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Determines compliance of insurance policies on real estate loans against requirements in related loan documents, servicing contracts, government-sponsored enterprise (GSE) guides, internal policies and procedures, and applicable regulations
• Works with borrowers and clients to obtain evidence of compliant insurance, protecting PNC, investors, and clients.
• May correspond with borrowers, insurance agents, and insurance companies to resolve any insurance issues or discrepancies.
• Escalates non-compliant coverages to management or more senior analysts for resolution, while following established escalation procedures.
• May support additional analytical responsibilities related to insurance coverage, such as processing insurance premium disbursements and preparing as necessary for lender placement of insurance deficiencies.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Competencies

Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Insurance Legal and Regulatory Environment, Loan Review, Managing Multiple Priorities, Negotiating, Problem Solving, Process Management, Real Estate Property Data Analysis, Regulatory Environment - Financial Services, Risk Assessment

Work Experience

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.