Insurance and Financial Services Position - State Farm Team Member

Ken Phelps - State Farm Agent; Pasadena (TX); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

401(k)

Health insurance

Paid time off

Zusammenfassung

Ken Phelps - State Farm Agent is seeking a customer-focused professional to provide outstanding service. You will respond to inquiries via phone, email and in person, educate clients on life insurance products, and help clients select appropriate coverage.

You will also generate accurate quotes, assist with renewals and claims, and maintain detailed customer records to ensure smooth policy management.

Qualifikationen

• Strong communication and interpersonal abilities are essential.
• Experience in customer service, preferably in insurance.
• Proficiency with CRM systems and related tools.

Aufgaben

• Deliver outstanding customer service via phone, email, and in person.
• Educate customers on life insurance products, options, and benefits.
• Provide accurate quotes for policies based on customer needs.
• Assist with policy renewals, changes, and claims processing.
• Maintain detailed records of customer interactions and transactions.

Kenntnisse

Communication skills

Interpersonal skills

CRM proficiency

Insurance knowledge

Tools

CRM software

Jobbeschreibung

Benefits:

• 401(k)
• Health insurance
• Paid time off

Key Responsibilities:

• Deliver outstanding customer service by responding to inquiries via phone, email, and in-person.
• Educate customers on various life insurance products, coverage options, and benefits.
• Provide accurate and timely quotes for life insurance policies based on customer needs.
• Assist customers with policy renewals, changes, and claims processing.
• Maintain detailed records of customer interactions and transactions.

Qualifications:

• Strong communication and interpersonal skills.
• Previous experience in customer service, preferably in the insurance industry.
• Proficient in using customer relationship management (CRM) software and other relevant tools.

Join our team and help us provide peace of mind to our customers through exceptional service and support!