Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote

Concentrix; United States; Remote; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) retirement plan

Paid time off and holidays

Paid training days

DailyPay enrollment

Job summary

Concentrix is hiring a remote Bilingual Insurance Agent (P&C) who will sell insurance products, gather information for quotes, and bind policies while achieving performance targets. The role emphasizes clear communication, empathy, and accurate handling of policy details from a home office.

You will operate in a fast-paced environment, leveraging CRM and quoting tools, and you’ll be eligible for comprehensive benefits and a focus on growth within a Fortune 500 organization that values its

Qualifications

• 1+ years of sales experience (inbound/outbound sales, upselling, cross-selling, retail or consultative selling)
• Active Property & Casualty (P&C) insurance license
• Proven ability to work in a fast‑paced, high‑energy environment
• Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.
• Demonstrated success meeting or exceeding sales targets
• Verifiable high school diploma or GED
• Strong computer navigation skills and solid PC knowledge
• Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions
• High‑speed internet (min 10 Mbps upload / 50 Mbps download) with no wireless, hotspots, or satellite connections
• A smartphone for authentication and communication
• Must reside in the United States or have a valid U.S. residential address

Responsibilities

• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.
• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
• Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.
• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
• Educate customers on policy options and documentation, clearly explaining the required steps or updates.
• Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs.
• Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.
• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
• Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.
• Deliver expert customer experiences…with a smile.

Skills

Sales experience

Bilingual

Adaptability to fast-paced environment

CRM systems familiarity

Education

High school diploma or GED

P&C license

Tools

CRM tools

Quoting systems

PC navigation

Job description

Remote

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a remote Bilingual Insurance Agent (P&C) position at Concentrix is the right place for you!

As a remote Bilingual Insurance Agent (P&C), you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Bilingual Insurance Agent (P&C) working from home, you will:

• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.
• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
• Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.
• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
• Educate customers on policy options and documentation, clearly explaining the required steps or updates.
• Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs.
• Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.
• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
• Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.
• Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Bilingual Insurance Agent (P&C) role include:

• 1+ years of sales experience (inbound/outbound sales, upselling, cross-selling, retail or consultative selling)
• Active resident license to sell Property & Casualty (P&C) insurance
• Proven ability to work in a fast‑paced, high‑energy environment
• Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.
• Demonstrated success meeting or exceeding sales targets
• Verifiable high school diploma or GED
• Strong computer navigation skills and solid PC knowledge
• Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions
• High‑speed internet
• Minimum speeds: 10 Mbps upload / 50 Mbps download (60 Mbps combined)
• No wireless, hotspots, or satellite connections
• A smartphone for authentication and communication
• Must reside in the United States or have a valid U.S. residential address

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, "We champion our people." That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long‑term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

• Competitive tiered pay starting at $20/hr., increasing to $22/hr. during nesting training period, with performance‑based raises up to $23–$24 after 90 days. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• Lucrative employee referral bonus opportunities
• DailyPay enrollment option to access pay "early," when you want it
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work‑from‑home convenience with company-supplied technologies
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A range of other perks and benefits