Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote

Concentrix; North Kingstown (RI); Remote; USD 28,000 - 33,000; Full time

Job summary

Concentrix is seeking a Bilingual Insurance Agent (P&C) to join our work-from-home team in the United States. You will sell insurance products, gather information, generate quotes, and bind policies while meeting performance goals.

The role requires at least 1 year of sales experience, a P&C license, and bilingual abilities. You’ll use CRM and quoting tools, handle inbound inquiries, and strive to provide exceptional customer service and growth opportunities within a Fortune 500 company.

Qualifications

• 1+ years of sales experience (inbound/outbound sales, upselling, cross-selling, retail or consultative selling)
• Active resident license to sell Property & Casualty (P&C) insurance
• Proven ability to work in a fast-paced, high-energy environment
• Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.
• Demonstrated success meeting or exceeding sales targets
• High school diploma or GED
• Strong computer navigation skills and solid PC knowledge
• Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions
• High-speed internet
• No wireless, hotspots, or satellite connections
• A smartphone for authentication and communication
• Must reside in the United States or have a valid U.S. residential address

Responsibilities

• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.
• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
• Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.
• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
• Educate customers on policy options and documentation, clearly explaining the required steps or updates.
• Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs.
• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
• Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.
• Deliver expert customer experiences with a smile.

Skills

Bilingual

Sales experience

Excellent communication

Education

High school diploma or GED

Tools

CRM software

Quoting systems

Job description

Join our award-winning “One Concentrix” team as a Bilingual Insurance Agent (P&C)! We’re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Bilingual Insurance Agent (P&C) working from home, you will:

Sellinsurance productsby gathering information, generating quotes, and binding policies while meeting performance goals.

Respond to inbound customer and agent inquiriesrelated to policy coverage, billing, and service using clear and confident communication.

Resolve questions and service issuesthat require a valid insurance license with professionalism and accuracy.

Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.

Educate customerson policy options and documentation, clearly explaining the required steps or updates.

Identifyopportunities for cross-sellingand upsellingadditionalproducts that align with the customer’s needs.

Document interactions thoroughly toensure accuracy, consistency, and continuity of service.

Work from a quiet, distraction-free home environment,maintainingprofessionalism in all communications.

Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Bilingual Insurance Agent (P&C) role include:

1+ years of sales experience (inbound/outbound sales, upselling, cross‑selling, retail or consultative selling)

Active resident license to sell Property & Casualty (P&C) insurance

Proven ability to work in a fast‑paced, high‑energy environment

Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.

Demonstrated success meeting or exceeding sales targets

Verifiable high school diploma or GED

Strong computer navigation skills and solid PC knowledge

Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions

High‑speed internet

No wireless, hotspots, or satellite connections

A smartphone for authentication and communication

Must reside in the United States or have a valid U.S. residential address

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

Competitive tiered pay starting at $20/hr., increasing to $22/hr. during nesting training period, with performance-based raises up to $23–$24 after 90 days. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.

Lucrative employee referral bonus opportunities

DailyPay enrollment option to access pay "early," when you want it

Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more

Health and wellness programs with trained partners to help promote a healthy you

Mentorship programs that support your rewarding career journey

Work-from-home convenience with company-supplied technologies

Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

A range of other perks and benefits

REIMAGINE THE BEST VERSION OF YOU!

JOB AVAILABILITY

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [e-mail]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

Spanish

For further information on available work states and Equal Employment Opportunity as an applicant.