Insurance Agency Receptionist & Client Care Specialist

Chris Taylor - State Farm Agent; Atchison (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Taylor - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing team in Atchison, KS. The ideal candidate is organized, detail-oriented, and committed to delivering friendly, professional service.

You will greet customers, manage scheduling, handle inquiries, maintain records, and explore opportunities to offer insurance options. We value reliability, teamwork, and a proactive mindset.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM software.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Chris Taylor - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing team in Atchison, KS. The ideal candidate is organized, detail-oriented, and committed to delivering friendly, professional service.

You will greet customers, manage scheduling, handle inquiries, maintain records, and explore opportunities to offer insurance options. We value reliability, teamwork, and a proactive mindset.