Insurance Agency Manager

Farmers Insurance Group; Ann Arbor (MI); Hybrid; USD 35,000 - 60,000; Full time

Benefits offered by this job

Paid Training

Competitive base salary

Commission and bonuses

Job summary

Farmers Insurance Group in Michigan is seeking an Agent in Training to build a long-term career in sales, client relationships, agency operations, and business development. The program offers paid training and a base salary upon completion, plus commission and performance bonuses.

You will gain hands-on experience working with clients, learning day-to-day growth activities, and developing the skills to eventually lead or own an agency. Remote work may be considered after training.

Qualifications

• Strong interest in sales, business development, and long-term career growth.
• Ability to make outbound calls, follow up on leads, and engage in daily sales activity.

Responsibilities

• Generate new business through inbound and outbound sales activities (phone, text, email, virtual outreach).
• Conduct cold and warm calling to prospective customers, referral sources, and prior leads to build a pipeline.
• Follow up on leads, inquiries, and walk-in prospects to identify coverage needs and close opportunities.
• Build relationships within the community by attending local events, networking, and developing partnerships for referrals.
• Meet with customers in person, by phone, or virtually to review coverage and provide tailored insurance solutions.
• Educate clients on coverage options, risk exposures, and protection strategies.
• Deliver a high level of service by handling policy changes, questions, renewals, and claims support.
• Identify cross-sell and upsell opportunities within the existing book of business.

Skills

Sales skills

Customer service

Networking

Communication

CRM experience

Education

High school diploma

Tools

CRM software

Job description

Job Description

Farmers Insurance is seeking an entrepreneurial and motivated Agent in Training who is looking to build a long-term career in the insurance industry. This role is designed for individuals who want to gain hands-on experience in sales, client relationships, agency operations, and business development while honing in the skills needed to eventually step into agency leadership or ownership.

This opportunity offers Paid Training which turns into a competitive base salary upon completing training, plus commission and performance-based bonuses. This is an in-office position located in Michigan with the potential for remote work. During the training process you will work directly with clients, learn the day-to-day functions that drive agency growth, and build the sales and service skills required to build a book of business.

Candidates must have active Michigan Property & Casualty and Life, Accident & Health insurance licenses, or be willing to obtain them. If you are not currently licensed, free pre-licensing education is available to help you meet the state requirements.

The position is a growth-focused opportunity for someone who wants to take ownership of their career, develop real business acumen, and position themselves for future advancement within the Farmers system. If you are ambitious, driven, and seeking to become a business owner, this role provides the training and opportunities that are right for you!

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities

Responsibilities

• Generate new business through a mix of inbound and outbound sales activities, including phone, text, email, and virtual outreach
• Conduct cold and warm calling to prospective customers, referral sources, and prior leads to build a consistent sales pipeline
• Follow up promptly on incoming leads, web inquiries, and walk-in prospects to identify coverage needs and close opportunities
• Build relationships within the community by attending local events, networking, and developing partnerships that create referral opportunities
• Meet with customers in person, by phone, or virtually to review their current coverage and provide tailored insurance solutions
• Educate clients on coverage options, risk exposures, and protection strategies to help them make informed decisions
• Deliver a high level of service by handling policy changes, questions, renewals, and claims support, ensuring a strong customer experience
• Identify cross-sell and upsell opportunities within the existing book of business to increase account value and retention
• Maintain accurate activity, pipeline, and customer records within agency systems and CRM tools
• Stay current on Farmers products, underwriting guidelines, coverage options, and promotions to confidently present solutions and remain competitive
• Support agency growth goals by consistently meeting or exceeding production and activity targets
• Collaborate with the agency team to improve processes, share best practices, and contribute to a positive, performance-driven environment

Requirements

Must be willing to work in-office in Michigan; remote options also available

Active Michigan Property & Casualty and Life, Accident & Health insurance licenses, or willingness to obtain them within a specified timeframe

• If not currently licensed, candidates must be willing to complete pre-licensing education (free pre-licensing support available)

High school diploma or equivalent required; college degree or prior sales, customer service, or leadership experience preferred but not required

Strong interest in sales, business development, and long-term career growth.

• Ability to make outbound calls, follow up on leads, and engage in daily sales activity.
• Capability to participate in local networking and community activities to support business development

Excellent verbal and written communication skills, professional presence while building trust and rapport with clients.

Self-motivated, competitive, and goal-oriented, able to work independently while remaining accountable.

Strong organizational and time management skills, capable of managing multiple priorities and following through consistently

Basic computer proficiency and comfort using CRM systems, email, and standard business software.