Insurance Account Specialist: Growth & Flexible Schedule

Jennifer Respress - State Farm Agent; Reston (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jennifer Respress - State Farm Agent in Reston, VA is seeking an Account Associate Team Member to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

The role focuses on improving lives by proactively marketing relevant products and services, building trust, and delivering a positive customer experience within a collaborative team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Bilingual Spanish

Job description

Jennifer Respress - State Farm Agent in Reston, VA is seeking an Account Associate Team Member to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

The role focuses on improving lives by proactively marketing relevant products and services, building trust, and delivering a positive customer experience within a collaborative team.