Insurance Account Specialist - Growth & Flexible Hours

Franklinagent; Plainfield (NJ); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Competitive salary

Dental insurance

Flexible schedule

Training & development

Job summary

Matt Kwiatkowski - State Farm Agent is seeking a dedicated Account Specialist to join our team in Franklin, IN. This full-time role focuses on outbound communications to our existing customer base and maintaining strong relationships through calls, emails, and texts.

You will handle back-end tasks, assist with underwriting, address inquiries escalated to the corporate office, and work in a fast-paced environment while pursuing insurance licenses to support growth and customer service excellence.

Qualifications

• Experience in proactive customer outreach via calls, emails, and texts.
• Ability to manage past-due accounts and assist with underwriting.
• Strong communication skills and a customer-focused approach.

Responsibilities

• Establish and nurture relationships with customers through proactive communication.
• Efficiently manage assigned tasks and prioritize workload effectively.
• Thrive in a fast-paced environment, handling a high volume of activity daily.
• Promptly follow up with customers to address their needs and concerns.
• Utilize a customer-focused approach to educate customers on insurance options.

Skills

Outbound calls

Customer relationships

Communication

Time management

Insurance licenses preparation

Education

Willing to obtain insurance licenses

Job description

Matt Kwiatkowski - State Farm Agent is seeking a dedicated Account Specialist to join our team in Franklin, IN. This full-time role focuses on outbound communications to our existing customer base and maintaining strong relationships through calls, emails, and texts.

You will handle back-end tasks, assist with underwriting, address inquiries escalated to the corporate office, and work in a fast-paced environment while pursuing insurance licenses to support growth and customer service excellence.