Insurance Account Specialist – Growth & Customer Impact

Yolanda Ross - State Farm Agent; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Yolanda Ross - State Farm Agent in Chicago is seeking an Insurance Account Representative to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, helping customers protect what matters most while building your career in a supportive, community‑minded team environment.

Qualifications

• Excellent communication and interpersonal abilities.
• Able to multitask and manage details.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Customer service

Job description

Yolanda Ross - State Farm Agent in Chicago is seeking an Insurance Account Representative to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, helping customers protect what matters most while building your career in a supportive, community‑minded team environment.