Insurance Account Specialist - Customer Growth & Service

Ashley Williams - State Farm Agent; Richmond (KY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Job summary

Ashley Williams - State Farm Agent in Kentucky is seeking an Account Representative to grow the agency through meaningful customer relations and as a liaison between customer needs and agency departments.

You will improve lives by marketing relevant products and services and by developing leads, scheduling appointments, and following up with customers to ensure satisfaction. Strong communication and customer-service mindset are essential.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing).
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service oriented

Job description

Ashley Williams - State Farm Agent in Kentucky is seeking an Account Representative to grow the agency through meaningful customer relations and as a liaison between customer needs and agency departments.

You will improve lives by marketing relevant products and services and by developing leads, scheduling appointments, and following up with customers to ensure satisfaction. Strong communication and customer-service mindset are essential.