Insurance Account Specialist — Customer Growth & Service

Katherine Gomez - State Farm Agency Intern; Kissimmee (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Job summary

Katherine Gomez - State Farm Agency is seeking an Account Representative Team Member Intern to support daily operations and customer success in Kissimmee, Florida. You will grow the office through meaningful customer relations and act as a liaison between customer needs and State Farm departments.

You will establish relationships, provide prompt service on insurance availability, coverages, policy changes, and billing queries, while learning marketing of relevant products and services to meet

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service

Interpersonal skills

Education

Enrolled in college

Job description

Katherine Gomez - State Farm Agency is seeking an Account Representative Team Member Intern to support daily operations and customer success in Kissimmee, Florida. You will grow the office through meaningful customer relations and act as a liaison between customer needs and State Farm departments.

You will establish relationships, provide prompt service on insurance availability, coverages, policy changes, and billing queries, while learning marketing of relevant products and services to meet