Insurance Account Representative - State Farm Agent Team Member

Gardner Ins and Fin Svcs Inc; Pennsylvania; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading insurance agency is looking for an Insurance Account Representative to provide exceptional customer service and support. This role involves generating outstanding client experiences, resolving inquiries, and fostering community relationships. Ideal candidates will demonstrate strong communication skills, a service-oriented mindset, and a desire for growth within the agency.

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Bonus based on performance

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Dedicated to customer service.
• Excellent communication skills to assist customers.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and provide accurate, friendly service.
• Educate customers about insurance options and coordinate with team members.
• Respond to inquiries regarding insurance policies and claims.

Skills

Customer service

Communication

Problem-solving

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Bonus based on performance
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Insurance Account Representative - State Farm Agent Team Member with Jim Gardner - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Salary plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience