Insurance Account Representative - State Farm Agent Team Member

Adolfotorres; Harlingen (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Job summary

Adolfotorres in Harlingen, Texas, is seeking a dedicated Insurance Account Representative to deliver exceptional customer service and support a successful insurance agency. This role involves handling customer inquiries, processing insurance claims, and maintaining accurate records.

The ideal candidate will have strong communication skills, be detail-oriented, and possess a current P&C license or be able to obtain one. We offer opportunities for advancement and a supportive team environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to manage multiple tasks in a dynamic environment.
• Previous experience in customer service is preferred.

Responsibilities

• Provide exceptional customer service by answering inquiries.
• Assist with policy changes and updates as needed.
• Process insurance claims and provide follow-up communication.
• Keep detailed records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Education

Current P&C License (or ability to obtain)

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Insurance Account Representative - State Farm Agent Team Member with Adolfo Torres - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Current P&C License (or ability to obtain).