Insurance Account Rep - Customer Growth & Service

Andy Ottney - State Farm Insurance Agent; Dublin (OH); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Andy Ottney - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and by marketing State Farm insurance and financial services.

You will develop leads, schedule appointments, identify customer needs, establish relationships, and provide prompt, accurate service to meet clients’ coverage and billing questions while promoting long‑term loyalty.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Ability to identify customer needs

Dedicated to customer service

P&C license

Job description

Andy Ottney - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and by marketing State Farm insurance and financial services.

You will develop leads, schedule appointments, identify customer needs, establish relationships, and provide prompt, accurate service to meet clients’ coverage and billing questions while promoting long‑term loyalty.