Insurance Account Manager — Client Advocate & Renewals

HUB International; Bothell (WA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Retirement savings matching

Company-paid life and disability plans

Paid time off

Parental leave

Wellbeing program

Job summary

HUB International in Bothell, WA is hiring an Account Manager to manage a book of insurance business and provide professional service to clients, carriers, and partners. You will work with producers, handle renewals, negotiate terms, and ensure accurate proposals and binders.

Qualifications include a High School or equivalent, a P&C Insurance Producer License, and 2+ years in account management within insurance brokerage. The role offers competitive pay, benefits, and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Active P&C Insurance Producer License required.
• Two or more years insurance brokerage or property casualty experience in account management role preferred.

Responsibilities

• Service day-to-day client needs including calls, emails, and other communications about coverage questions, policy changes, payments, cancellations.
• Navigate renewal process including updating information, marketing, terms and pricing, quote review, renewal presentation, and invoicing.
• Review quote documents to ensure insurance requirements are included in the proposal.
• Maintain client relationships and ensure satisfaction.
• Delegate work to Assistant Account Managers as needed.
• Liaise with underwriters to negotiate coverage and achieve positive client outcomes.
• Prepare proposals, bind coverage, review policies for accuracy, and create client policy summaries and binders.
• Set up and maintain electronic records.
• Adopt best practices and broker standards for service and file maintenance.
• Train and collaborate with team on coverage and exposures.

Skills

Exceptional customer service

Reading comprehension

Data entry

Written and oral communication

Organization and follow up

Teamwork

Word, Excel, Outlook

Internet utilization

Education

High School diploma or equivalent

P&C Insurance Producer License Required

Tools

EPIC Agency Management System

Job description

HUB International in Bothell, WA is hiring an Account Manager to manage a book of insurance business and provide professional service to clients, carriers, and partners. You will work with producers, handle renewals, negotiate terms, and ensure accurate proposals and binders.

Qualifications include a High School or equivalent, a P&C Insurance Producer License, and 2+ years in account management within insurance brokerage. The role offers competitive pay, benefits, and growth opportunities.