Insurance Account Associate | Growth & Flexible Schedule

Kitsia Gaines; Miami (FL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Lakitsia Gaines - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Miami. You will grow the agency by handling customer relations and aligning needs with appropriate products and services.

We value charisma, teamwork, and service-minded individuals who can communicate effectively in Spanish and English while maintaining strong attention to detail and reliability.

Qualifications

• Strong customer service focus with a helpful attitude.
• Clear communication, both verbal and written.
• Excellent organization and attention to detail.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication skills

Organizational skills

Bilingual Spanish

Job description

Lakitsia Gaines - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Miami. You will grow the agency by handling customer relations and aligning needs with appropriate products and services.

We value charisma, teamwork, and service-minded individuals who can communicate effectively in Spanish and English while maintaining strong attention to detail and reliability.