Insurance Account Associate - Growth, Flex Hours, PTO

Agentcurtis; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

A local insurance agency in Grand Rapids is seeking an Account Associate to enhance customer relations and support daily business operations. The ideal candidate will assist with policy changes, manage customer accounts, and ensure timely processing of insurance claims. Strong organizational and communication skills are required, along with a preference for candidates with insurance experience. This role offers a competitive salary and opportunities for career advancement in a supportive environment.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Excellent customer service and communication skills required.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Insurance experience (preferred)

Job description

A local insurance agency in Grand Rapids is seeking an Account Associate to enhance customer relations and support daily business operations. The ideal candidate will assist with policy changes, manage customer accounts, and ensure timely processing of insurance claims. Strong organizational and communication skills are required, along with a preference for candidates with insurance experience. This role offers a competitive salary and opportunities for career advancement in a supportive environment.