Insurance Account Associate — Flexible Schedule & Growth

Dawn Goplin; Madison (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Madison, Wisconsin, is looking for an Account Associate - State Farm Agent Team Member to manage customer accounts and support daily operations. This role involves assisting customers with inquiries, processing claims, and coordinating with underwriters. The ideal candidate should possess strong organizational and communication skills along with a positive attitude. In return, the company offers a competitive salary, flexible schedule, and various benefits aimed at career growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

An insurance agency in Madison, Wisconsin, is looking for an Account Associate - State Farm Agent Team Member to manage customer accounts and support daily operations. This role involves assisting customers with inquiries, processing claims, and coordinating with underwriters. The ideal candidate should possess strong organizational and communication skills along with a positive attitude. In return, the company offers a competitive salary, flexible schedule, and various benefits aimed at career growth.