Insurance Account Associate — Customer Growth & Service

Justin Costello - State Farm Agent; Rocklin (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Bonus based on performance

Job summary

Justin Costello - State Farm Agent in Rocklin, CA is seeking an Account Associate. You will grow the agency through customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

You will support daily operations, manage customer accounts, and contribute to the community by delivering friendly, helpful service while building trust with clients and teammates.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Justin Costello - State Farm Agent in Rocklin, CA is seeking an Account Associate. You will grow the agency through customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

You will support daily operations, manage customer accounts, and contribute to the community by delivering friendly, helpful service while building trust with clients and teammates.