Insurance Account Associate | Customer Growth & Service

John Erlandson - State Farm Agent; Minnetonka (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

John Erlandson - State Farm Agent in Minnetonka, MN seeks an Account Associate Team Member to grow the agency through strong customer relationships and by matching client needs with insurance and financial services.

You will manage customer accounts, assist with policy changes, process inquiries, and coordinate with underwriters to ensure timely issuance while delivering friendly, knowledgeable service.

Benefits include 401(k) matching, bonuses, paid time off, and training & development.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Sales mindset

Job description

John Erlandson - State Farm Agent in Minnetonka, MN seeks an Account Associate Team Member to grow the agency through strong customer relationships and by matching client needs with insurance and financial services.

You will manage customer accounts, assist with policy changes, process inquiries, and coordinate with underwriters to ensure timely issuance while delivering friendly, knowledgeable service.

Benefits include 401(k) matching, bonuses, paid time off, and training & development.