Insurance Account Associate - Customer Care & Claims

Tynacarter; Montgomery (AL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Simple IRA

License reimbursement

Paid time off

Flexible schedule

Training & development

Opportunity for advancement

Job summary

Tynacarter in Montgomery, Alabama, is seeking an Account Associate to support the daily operations and enhance customer relations. You will be the liaison between clients and our agency, helping to manage accounts and facilitate insurance claims.

The ideal candidate is detail-oriented and possesses strong customer service skills. Our agency values community involvement and offers a supportive, team-oriented culture focused on work-life balance. Join us to grow your career while positively impacting the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Tynacarter in Montgomery, Alabama, is seeking an Account Associate to support the daily operations and enhance customer relations. You will be the liaison between clients and our agency, helping to manage accounts and facilitate insurance claims.

The ideal candidate is detail-oriented and possesses strong customer service skills. Our agency values community involvement and offers a supportive, team-oriented culture focused on work-life balance. Join us to grow your career while positively impacting the community.