Insurance Account Associate: Client Relations & Claims

State Farm Agent; Fayetteville (NC); On-site; USD 23,419 - 27,552; Part time

Job summary

An insurance agency is seeking an Account Associate to enhance customer relations and manage daily operations. The ideal candidate should have strong organizational and customer service skills and experience in insurance is preferred. Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters. This role offers a competitive hourly compensation range of $17.00 - $20.00.

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

An insurance agency is seeking an Account Associate to enhance customer relations and manage daily operations. The ideal candidate should have strong organizational and customer service skills and experience in insurance is preferred. Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters. This role offers a competitive hourly compensation range of $17.00 - $20.00.