Insurance Account Associate | Client Care & Growth

Dondrell Swanson - State Farm Agent; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Health insurance

401(k) matching

Job summary

Dondrell Swanson - State Farm Agent in Phoenix is seeking an Account Associate to support daily operations, nurture customer relationships, and link customer needs with agency services. You will contribute to growth by proactively promoting relevant insurance products and services.

We value strong communication, integrity, and teamwork. This role offers training, development opportunities, and a collaborative, client-focused culture within a two-location State Farm agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Dondrell Swanson - State Farm Agent in Phoenix is seeking an Account Associate to support daily operations, nurture customer relationships, and link customer needs with agency services. You will contribute to growth by proactively promoting relevant insurance products and services.

We value strong communication, integrity, and teamwork. This role offers training, development opportunities, and a collaborative, client-focused culture within a two-location State Farm agency.