Insurance Account Associate: Client Care & Claims

State-Farm-319b4913; Richardson (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

John Jinuntuya - State Farm Agent in Dallas, TX is seeking an Account Associate to support daily operations and customer success. You will grow the office through strong customer relations and act as a liaison between customer needs and agency teams, proactively presenting relevant insurance and financial products.

The ideal candidate has solid organizational and communication skills, experience in customer service, and a preference for the insurance field.

Qualifications

• Strong organizational skills and excellent customer service.
• Clear communication and the ability to build relationships with clients.
• Prev. experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Attention to detail

Job description

John Jinuntuya - State Farm Agent in Dallas, TX is seeking an Account Associate to support daily operations and customer success. You will grow the office through strong customer relations and act as a liaison between customer needs and agency teams, proactively presenting relevant insurance and financial products.

The ideal candidate has solid organizational and communication skills, experience in customer service, and a preference for the insurance field.