Insurance Account Advocate | Flexible Schedule & Growth

State Farm; Lincoln (NE); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Jennifer Ulrich - State Farm Agent in Lincoln, Nebraska seeks an Account Representative to enhance customer relations and support agency operations. You will play a crucial role in delivering relevant insurance products and services, assisting clients with applications and renewals, and ensuring timely responses to inquiries.

The ideal candidate will possess strong communication skills, be detail-oriented, and have a background in customer service or sales. This role offers competitive benefits such as health insurance and opportunities for advancement.

Qualifications

• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

With four years in business and 18 years of experience with State Farm, I lead a small but growing team that currently includes two others, and we’re looking to expand to 4-5 team members. Our perks include a 401k, short-term disability, life insurance, paid time off, and sick leave. Our culture is all about “work hard, play hard”—we enjoy a drama-free environment where everyone supports each other, covers when needed, and has fun along the way.

We’re a unique group; two of us are working moms, and I bring 14 years of claims experience from the Catastrophe Team, having worked in over 20 states. Plus, we’re all Nebraska natives! If you’re ready to join a dedicated, supportive team, we’d love to meet you!

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Jennifer Ulrich - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.