Instrument Technician III *PC 113

Miltenyi Biotec, Inc.; Auburn (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) plan

Job summary

Miltenyi Biotec, Inc. in Auburn, CA is seeking a technician to perform fault finding and repair on lab instruments in a factory service center. You will support setup, maintenance, QC, packing, and shipment of instruments while documenting service reports and coordinating parts.

The role requires a high school diploma with 2 years of technical/mechanical training and 2 years of hands-on experience. Travel up to 10% domestically or internationally may be involved.

Qualifications

• HS Diploma or equivalent and 2 years of technical/mechanical training or education.
• 2 years’ experience in a technical/mechanical field.
• Knowledge of potentially bio-hazardous materials.
• Strong understanding of technical protocols and electronic test equipment.

Responsibilities

• Perform fault finding and repair activities on new, loaner, demo and trade show instruments.
• Support logistics for new, loaner, demo and trade show instruments including setup, repair, maintenance, QC, pack-up, and transport.
• Independently perform QC activities on all instruments as needed.
• Complete comprehensive written service reports and cases.
• Move new large instruments into/out of the service center and crates.
• Manage spare parts inventory including ordering, receiving, counting, reconciling and merchandising.
• Support customers via email, phone and video to troubleshoot and coordinate parts or replacements.
• Assist Technician I and II in completing their work.
• May travel domestically/internationally up to 10% per quarter.

Skills

Written communication

Verbal communication

PC literacy

Education

High School Diploma

Technical/Mechanical training (2 years)

Job description

Locations

• Auburn, CA 2303 Lindbergh Street Auburn, CA 95602, USA

Description

Your Role:

This position is primarily responsible for performing semi-routine activities on simple to moderately complex laboratory instrumentation. Assignments are completed by following technical documents and implementing technical and mechanical troubleshooting and fault-finding methodologies to repair, review, QC test and file reports for new and internal use instruments in an in-house factory service center.

Essential Duties and Responsibilities:

• Perform fault finding and repair activities on new, loaner, demo and trade show instruments.
• Support the logistics associated with new, loaner, demo and trade show instruments; including set-up, review, repair, maintenance, QC, pack-up and physical movement to and from warehouse.
• Independently perform QC activities on all instruments on an as-need basis.
• Complete comprehensive written service reports and cases for assigned activities.
• Move new large instruments in and out of the service center and crates and uncrates instruments.
• Manage own spare parts inventory including ordering, receiving, counting, reconciling and merchandising.
• Support internal and external customers via email, phone and video to troubleshoot, repair and coordinate parts, service and replacement or loaner instruments.
• Support Technician I and II class employees in the completion of their work.
• May travel Domestically/Internationally up to 10% per quarter.

Requirements:

• HS Diploma Required; 2 years formalized technical/mechanical training or education (e.g. associate's degree, Military Occupational Specialty, etc..); 2 years of experience working in a technical / mechanical field.

Knowledge:

• Must have knowledge of and be comfortable working with potentially bio-hazardous materials.
• Strong understanding of technical protocols, electronic test equipment and mechanical skills

Skills

• Strong written and verbal communication skills
• Strong PC and use of PC applications

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms, talk, and hear. The employee is required to stand; climb or balance and stoop, kneel, crouch. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must have ability to handle more than one task at a time and must work at a rapid pace while maintaining attention to detail. Must be able to travel routinely by car and plane.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work in this role is done in laboratories, offices, manufacturing suites, cleanrooms, mechanical spaces, and warehouses. Work may occur in other locations as required. Used research/clinical equipment may be handled in this job and strict SOPs and PPE must be worn. All persons performing this job will receive appropriate training prior to engaging in work requiring PPE.This job requires the person to be mobile to visit customer sites. Due to the travel requirements, this position may be exposed to natural elements of nature.

The hiring range for this position is expected to fall between $25/hr-$29/hr, reflecting the range candidates can reasonably expect to be considered for at time of offer, based on factors such as experience, internal equity, and qualifications.

The salary of the finalist(s) selected for this role will be set based on a variety of considerations, including but not limited to internal equity, experience, education, specialization, skills, abilities, and training. The above range represents the Company’s good faith and reasonable estimate of possible compensation at the time of posting.

In addition to your salary, the Company offers a comprehensive benefits package, including health, vision, and dental insurance, as well as a 401(k) plan. All benefits are subject to eligibility requirements. Certain positions may also be eligible for additional compensation such as bonuses or commissions.

Miltenyi Biotec, Inc. is an EO Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

Miltenyi Biotec, Inc. participates in E-Verify.

The Company will provide reasonable accommodations to candidates and employees, unless doing so would impose an undue hardship on the Company, in accordance with applicable law.

Are you ready to start revolutionizing biomedical research? When you joinMiltenyi Biotec, you join a family that is passionate about making a real impact – one breakthrough at a time. For over 30 years, we have played a pivotal role in the design, development, manufacture, and integration of products for sample preparation, cell separation, cell analysis, imaging, and cell culture needs. These developments have led to cutting-edge cell and gene therapies – transformative methods that mobilize the body’s own cells and genetic blueprint to tackle diseases such as cancer and autoimmune conditions. Today, our more than 18,000 solutions play a vital role in paving the way for the medicine of tomorrow.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.