Instructional Systems Technician

Chabot Las Positas Community College District; Hayward (CA); On-site; USD 84,000 - 88,000; Full time

Job summary

Chabot College in Hayward, CA is seeking an Instructional Systems Technician under general supervision to install, operate and maintain all instructional delivery systems, including audio/visual equipment, projectors, amplifiers, media players and microphones; provide timely and effective technical support to instructional users.

Representative duties include assisting in design and installation, responding to requests, performing preventive maintenance, and supporting events on and off campus.

Qualifications

• Education/Training: Equivalent to the completion of the twelfth grade with specialized training in electronic technology, computer science, computer technology, or related field.
• Two years of increasingly responsible computer or audio/visual equipment maintenance experience.
• Possession of a valid driver’s license.

Responsibilities

• Install, operate and maintain instructional delivery systems and A/V equipment.
• Provide timely technical support to instructional users.
• Respond to user requests and deliver equipment to classrooms.
• Perform preventive maintenance on A/V and presentation equipment.
• Assist in planning, installation and configuration of classroom systems.
• Record events and transfer footage to various media.

Skills

A/V maintenance

Education

High school + specialized training

Tools

Video editing systems

Computer operating systems

Networking concepts

Job description

Instructional Systems Technician

Posting Details

Position Information

• Job Title: Instructional Systems Technician
• Position Type: Classified
• Position Code: 2CMS24
• FTE: 1.0
• Pay Rate (or Annual Salary): $7,539.92 - $7,927.17/month
• Job Location: Chabot College, 25555 Hesperian Blvd., Hayward, CA 94545
• Department: Technology

Job Summary

The Chabot College Community

Chabot College is committed to educational equity in its academic programs and college services so that students may achieve their personal, educational, and career goals. Our equity work today builds upon a strong history: the Puente and Umoja programs were first created at Chabot College, and have since been replicated across the state. These programs have paved the way for a series of additional educational and student support programs intentionally focused on equity that thrive at Chabot College today. Chabot College is located in Hayward, California, the third most diverse city in the United States. We serve a highly diverse student population and are proud to be designated as a Hispanic Serving Institution. Information about the demographics of our campus community can be found here.

Serving our diverse community requires a culturally-responsive approach that recognizes the myriad strengths and assets that our students bring to the campus community. We do so by promoting a classroom and co-curricular learning environment that is inclusive, collaborative, engaging, and challenging, and where respect, dignity, and integrity are core values. We see students as producers of knowledge, not just consumers of knowledge. We work to reframe inequities as a problem of practice, and view the elimination of inequities as an individual and institutional responsibility.

Joining Our College Community

We seek equity-minded applicants who demonstrate they understand the benefits diversity brings to an educational community. We look for applicants who:

• 1. Value and intentionally promote diversity and consciousness of difference
• 2. Demonstrate cultural humility and an ongoing desire to improve cultural competence
• 3. Are dedicated to addressing issues of social justice
• 4. Accept their shared role and responsibility in addressing opportunity and achievement gaps experienced by students
• 5. Have experience and success in closing student equity gaps and engaging in equitable practices, or are knowledgeable and enthusiastic about implementing practices that achieve these goals
• 6. Actively seek to identify, disrupt, and remove institutional and/or systemic barriers that adversely impact historically marginalized communities
• 7. Empower the underrepresented and underserved
• 8. Foster students’ potential to become global citizens and socially responsible leaders
• 9. Believe that all people have the right to an education and work environment free from fear, harassment, or discrimination

The Chabot-Las Positas Community College District is seeking to fill an Instructional Systems Technician for Chabot College in Hayward, California.

Under general supervision, install, operate and maintain all College instructional delivery systems, including audio/visual equipment, projectors, amplifiers, media players, and microphones; provide timely and effective technical support to administrative and instructional users of instructional equipment.

Representative Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• 1. Assist in the design, planning, purchase, and installation of instructional delivery systems; provide training on instructional delivery systems.
• 2. Respond to user requests for multimedia hardware and related materials; deliver equipment to classrooms and verify proper operation.
• 3. Perform preventive maintenance on all audio/visual and instructional presentation equipment.
• 4. Install and maintain classroom computers, terminals and related hardware and software; supervise the use, care, and operation of instructional technology equipment including computers, projectors, audio/visual equipment, and recording equipment.
• 5. Install and maintain multimedia equipment including data/video projectors, audio systems and related controls; adjust data/video network switching systems; maintain the campus video communications systems and network.
• 6. Provide technical support for events and meetings on and off campus; coordinate, schedule, design, install, service, and operate data projectors and live audio during events and meetings.
• 7. Respond to instructor requests for assistance with hardware and software problems on classroom demonstration computers; determine instructor needs and requirements.
• 8. Install, maintain, upgrade and configure video conferencing system software on campus video communication systems; monitor audio and video conference systems and sites including satellite systems.
• 9. Assist in the design, engineering, cabling and installation of mounting hardware in multimedia classrooms.
• 10. Coordinate installation, maintenance, and repair of classroom instructional equipment.
• 11. Prepare and distribute technical tips and advice to instructional equipment users through memos, bulletins, and workshops.
• 12. Order, catalog, and store consumable supplies and repair parts.
• 13. Update and install patches on instructional computers; perform diagnostic troubleshooting of computer equipment and related peripherals.
• 14. Assist in planning the procedures for the use of classroom equipment.
• 15. Record events and edit and transfer footage to various media.
• 16. Troubleshoot equipment problems; replace defective components or coordinate with other support personnel for replacement.
• 17. Repair and maintain audio/visual and public address systems and equipment.
• 18. Learn and use new technologies required to remain current in the field.
• 19. Perform related duties as required.

Minimum Education and Experience

Any combination of the following would provide a typical way to obtain the required knowledge and abilities.

Education/Training:

Equivalent to the completion of the twelfth grade supplemented by specialized training in electronic technology, computer science, computer technology, or a related field.

Experience:

Two years of increasingly responsible computer or audio/visual equipment maintenance experience.

License or Certificate:

Possession of an appropriate, valid driver’s license.

Minimum Qualifications

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• 1. Modern technologies and systems for delivering instruction using television transmission, wide band digital transmission over commercial sources, digital and analog satellite systems, and multimedia instructional delivery equipment systems in local and remote access sites.
• 2. Installation, use and routine maintenance of classroom instructional equipment.
• 3. Audio/visual equipment specifications.
• 4. Data communications protocols between equipment components such as video signals, bandwidths and switching signals.
• 5. Installation and use of television, satellite, videoconferencing and other similar instructional delivery systems.
• 6. Equipment assets and resources for maximum availability.
• 7. Computer operating systems and applications commonly used in instructional delivery systems.
• 8. Video camera and recording techniques and optical lens focal requirements.
• 9. Video editing systems.
• 10. Audio mixing and related sound amplification equipment operation.
• 11. Basic networking principles and practices.
• 12. Basic website editing techniques.
• 13. Basic electrical concepts and repair principles.
• 14. Basic inventory principles.
• 15. Pertinent federal, state