Instructional Designer

Inovalon Inc; Tampa, Northern (FL, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Inovalon is seeking an Instructional Designer in Tampa, FL to design and develop product training for customers, partners, and employees. You will partner with subject matter experts to create engaging content across CBTs, live sessions, and job aids, applying adult-learning principles to ensure effective knowledge transfer.

Responsibilities include project scheduling, content development, stakeholder consultation, and ongoing evaluation of training effectiveness.

Qualifications

• Bachelor’s Degree in IT or related field required.
• 2+ years of content development or instructional design experience.
• Experience applying adult learning theory and best practices.
• Experience with a Learning Management System (LMS).
• Healthcare knowledge or experience preferred.

Responsibilities

• Outline the concept of a course, define the course medium, content delivery, assessments, accompanying materials, and learning approaches.
• Define training programs and core content project schedules, work effort estimates, monitor, and track tasks and report progress.
• Create instructional design for CBTs, live training, job aids, visual aids, and interactive tools for internal and external customers.
• Consult with stakeholders and SMEs to create engaging course content and activities to improve knowledge retention.
• Ensure all materials meet brand and marketing standards.
• Evaluate training curriculum to ensure a uniform look and best practices.
• Develop methods to measure training effectiveness and report to management.
• Assist management in analyzing operational systems for performance improvements.
• Stay updated with industry trends, tools, and standards.
• Maintain compliance with HIPAA and company policies.

Skills

Instructional design

LMS

Storyboard

PowerPoint

Project management

Communication

Attention to detail

Independent work

Team collaboration

Education

Bachelor’s Degree in Information Technology or related field

Experience with LMS

Tools

Articulate Studio

Articulate Storyline

Job description

Overview: The Instructional Designer works closely with subject matter experts and stakeholders to design and develop product training. The Instructional Designer is responsible for maintaining Inovalon's standards in support of on-demand training materials for customers, partners, and employees. The instructional designer is responsible for selecting and using audience-appropriate learning methodologies and measurement tools to maintain the quality of training materials.

*Healthcare experience preferred

Duties and Responsibilities:

• Outline the concept of a course, define the course medium, content delivery, assessments, accompanying materials, and complementary learning approaches.

• Define training programs and core content project schedules, work effort estimates, monitor, and track project tasks and report overall progress and completion deliverables to management.

• Create effective instructional design for CBTs, live training, job aids, visual aids, and other appropriate tools to drive effective learning for internal and external customers, including leveraging adult-learning tools such as quizzes, gamification, interactive CBTs, etc.

• Consult with stakeholders, subject matter experts, and focus groups to create engaging, interactive course content and learning activities that increase the retention of knowledge to learners.

• Assure all materials meet brand and marketing standards.

• Evaluate current training curriculum and materials to design a uniform look and feel, incorporate adult learning concepts and ensure best practices.

• Develop and monitor a method to measure the effectiveness of training enhancements to include reporting to management on a regular cadence.

• Aid management in the analysis of operational systems for performance efficiencies and program enhancement opportunities.

• Keep up to date with industry trends, learning tools, and standards.

• Maintain compliance with lnovalon's policies, procedures and mission statement.

• Adhere to all confidentiality and HIPAA requirements as always outlined within lnovalon’s Operating Policies and Procedures in all ways and with respect to any aspect of the data handled or services rendered in the undertaking of the position.

• Fulfill those responsibilities and/or duties that may be reasonably provided by lnovalon for the purpose of achieving operational and financial success of the Company.

• Uphold responsibilities relating to the separation of duties for applicable processes and procedures within your job function.

Technology On-Call Policy:

None.

Education:

• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in Information Technology or related field of study, or a combination of education and experience required

• Experience: 2+ Years of related experience in a content development or instructional design.

• Experience applying instructional design methods that incorporate adult learning theory and best practices to achieve learning goals required

• Experience working with a Learning Management Systems (LMS)

Skills and Abilities:

• Strong written, verbal, and interpersonal skills

• Demonstrated visual design skills and ability to storyboard

• Understanding of project management concepts

• Ability to think beyond the box and bring a fresh perspective

• Solid analytical skills to assess effectiveness of current training materials

• Strong operational knowledge of PowerPoint, Excel, and Word

• High level of attention to detail and organizational skills

• Ability to work independently in a fast-paced environment

• Ability to multi-task, meet multiple deadlines and handle pressure with tact and poise

• Highly motivated, dependable, and a team player

• Articulate Studio software experience is a plus

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link

To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link