Instructional Designer

UnitedHealth Group; Dallas, Northern (TX, KY); Hybrid; Confidential; Full time

Benefits offered by this job

Benefits package

401(k) plan

Annual bonus

Job summary

UnitedHealth Group seeks an experienced Instructional Designer to join Genoa Healthcare under Optum Enterprise Training. You will design and deliver ILT, virtual, eLearning, and blended solutions aligned to business priorities and regulatory needs.

The role requires collaborating with SMEs, trainers, and stakeholders across Genoa Learning Solutions to drive onboarding, compliance, and workforce development initiatives that enhance performance and organizational impact.

Qualifications

• 4+ years of instructional design experience in corporate learning, workforce development, or related environment
• 3+ years applying adult learning principles and instructional design methodologies
• 2+ years developing eLearning using Articulate Storyline, Rise, or similar authoring tools
• Experience designing instructor-led, virtual instructor-led, and blended learning solutions
• Experience with Learning Management Systems (LMS) and SCORM-compliant content
• Ability to manage multiple projects and priorities
• Strong written and verbal communication skills
• Proficiency in Microsoft Office applications

Responsibilities

• Partner with subject matter experts to develop learning solutions for operational and workforce development needs
• Design, develop, implement, and maintain ILT, virtual, eLearning, and blended solutions
• Participate in learning needs analyses to identify training requirements
• Manage multiple learning projects with timelines and quality standards
• Evaluate learning effectiveness using feedback and metrics for continuous improvement
• Collaborate with designers, trainers, and stakeholders to create engaging learning experiences

Skills

Instructional design

LMS

Articulate Storyline

eLearning development

Project management

Communication

Microsoft Office

Education

Bachelor's degree in Instructional Design or related field

Instructional Design certification

Tools

Articulate Storyline

Articulate Rise

LMS

SCORM

Job description

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Instructional Designer is part of the Optum Enterprise Training (OET) organization and serves as the dedicated instructional design partner supporting Genoa Healthcare. While aligned to enterprise learning strategies, standards, and technologies, this role is exclusively focused on supporting Genoa's business priorities and workforce development needs. In this role, you will partner with operational leaders, subject matter experts, trainers, and stakeholders across Genoa Healthcare to design, develop, implement, and evaluate learning solutions that support onboarding, pharmacy operations, customer service, regulatory compliance, leadership development, system implementations, and organizational change initiatives. The successful candidate demonstrates strong instructional design, communication, and project management skills, with the ability to translate operational processes and business requirements into engaging learning experiences. As a member of the Genoa Learning Solutions team within Optum Enterprise Training (OET), this role works collaboratively with fellow instructional designers, trainers, learning leaders, and business stakeholders to deliver high-quality learning solutions that support workforce performance and organizational goals.

This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm local time zone. It may be necessary, given the business need, to work occasional overtime.

We offer on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

• Partner with subject matter experts, and business stakeholders to develop learning solutions that support Genoa Healthcare operational and workforce development needs.
• Design, develop, implement, and maintain instructor-led, virtual, eLearning, and blended learning solutions that support onboarding, compliance, operational excellence, and professional development.
• Participate in learning needs analyses and assist stakeholders in identifying training requirements and appropriate learning solutions.
• Manage multiple learning projects simultaneously while meeting established timelines, quality standards, and business requirements.
• Evaluate learning effectiveness using learner feedback, completion data, and other available metrics to support continuous improvement efforts.
• Collaborate with instructional designers, trainers, subject matter experts, and business stakeholders to create engaging learning experiences and support workforce capability development.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age or older
• 4+ years of instructional design experience in corporate learning, workforce development, adult education, or related environment
• 3+ years of experience applying adult learning principles and instructional design methodologies
• 2+ years of experience developing eLearning using Articulate Storyline, Rise, or similar authoring tools
• Experience designing instructor-led, virtual instructor-led, and blended learning solutions
• Experience working with Learning Management Systems (LMS) and SCORM-compliant content
• Experience partnering with subject matter experts to develop learning content
• Ability to manage multiple projects and priorities
• Written and verbal communication skills
• Proficiency in Microsoft Office applications
• Ability to work full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm local time zone. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

• Bachelor's degree or certification in Instructional Design, Education, Organizational Development, Communications, Human Resources, Business, or a related field
• Experience supporting healthcare, pharmacy operations, customer service, contact center, or regulated environments
• Experience supporting organizational change and business transformation initiatives
• Experience developing compliance and regulatory training programs
• Graphic design, multimedia development, video production, or content creation experience
• Excellent organizational, prioritization, and relationship management skills

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 hourly annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.