Instructional Design Coordinator for Online Learning

CNU's Center For American Studies; Newport News (VA); Remote; USD 80,000 - 100,000; Full time

Job summary

Christopher Newport University seeks an Instructional Design Coordinator for Online Learning to lead design, development, and management of online courses. You will collaborate with faculty authors to align content with best practices and student success, guiding assessments and delivery.

Based in the Center for Effective Teaching and reporting to the Vice Provost, you will build a faculty development program, ensure quality across online offerings, and apply data-driven decisions to improve

Qualifications

• Master’s degree in instructional design or related field, or a Bachelor’s with applicable experience.
• Progressive experience in online curriculum and course design in higher education.
• Ph.D. in learning design or related field (additional consideration).

Responsibilities

• Curriculum development and faculty support for online programs.
• Oversee instructional quality and course improvements.
• Data management and accreditation reporting.
• Performance management, development, and inclusion initiatives.

Skills

Online learning design

Digital instructional technologies

Quality assurance

Project management

Independent work

Team collaboration

Education

Master’s degree in instructional design or related field

Bachelor’s degree with relevant experience (advanced degree equivalent)

Ph.D. in learning design or related field

Job description

Position Details

Position Information

Working Title Instructional Design Coordinator for Online Learning Position Number FA038 FLSA Exempt Appointment Type Full Time Sensitive Position No Sensitive Position Statement

A sensitive position requires a fingerprint-based criminal history Check. This is NOT a sensitive position.

Campus Security Authority No Campus Security Authority Statement

This position is NOT designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an “official of the institution with significant responsibility for student and campus activities.” A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority.

Designated Personnel No Designated Personnel Statement

A “designated position” means this position could potentially be required to work (depending on the event) during an emergency closing. This is NOT a “designated position.”

Statement of Economic Interest Yes Statement of Economic Interest Statement

This position does NOT require a Statement of Personal Economic Interest.

Restricted Position No Restricted Position Statement

A restricted position would be subject to availability of funding. This is NOT a restricted position.

Chief Objective of Position

The Instructional Design Coordinator for Online Learning will play an integral role in overseeing all aspects of designing, developing, and managing the build-out of an online course portfolio for the University. The key responsibilities of the Instructional Design Coordinator for Online Learning are centered on collaborating closely with faculty authors to ensure course development, delivery, and assessments enhance learning and support student success. This involves supporting faculty with the development of online lesson content and assessments using knowledge of online pedagogy, interdisciplinary research, and evidence-based best practices.

Housed in the Center for Effective Teaching and reporting to the Vice Provost, the Coordinator will manage instructional quality across Christopher Newport’s online course offerings, including developing and implementing a comprehensive faculty development program for new and experienced instructors to strategically enhance their online teaching capabilities and improve student learning, while overseeing the application of best practices in online pedagogy and andragogy across all online programs.

The Coordinator will support faculty in course development and enhancement of online offerings for graduate programs, continuing education, and summer courses. The Coordinator will work with faculty and the Office of Graduate Studies and Continuing Education to identify new course opportunities and enhance ongoing online courses. The Coordinator also will ensure appropriate resources, support, and infrastructures are in place to deliver high‑quality learning design that enhances faculty engagement and a connected student experience.

The Coordinator will provide an extremely high level of organization and enthusiasm, and a commitment to a collaborative approach to idea development and implementation. The Coordinator will remain abreast of learning design best practices and industry innovations as applicable to CNU’s courses and programs. The Coordinator also will bring the ability to provide a data‑driven strategic perspective that will allow the University to make informed decisions and best manage teaching and learning initiatives within the online portfolio.

Work Tasks

40%- Curriculum Development and Faculty Support:

• Coordinates the development of an online portfolio of courses for offer in select graduate programs, summer school, and continuing education.


• Partners with senior academic leadership and faculty to establish priorities for curriculum development and delivery, including in the design, development, and/or editing of content for synchronous and asynchronous online courses.


• Collaborates with faculty and administrative colleagues to develop procedural oversight of online and continuing education programs.


• Collaborates with colleagues involved with recruitment, admissions, and student success to ensure clear communication about new and updated curricula and courses.


• Keeps abreast of new developments and research in online education and shares this information with instructors via the Center for Effective Teaching (CET).


• Acts as the project manager for courses in development to monitor progress to ensure timely delivery.

40%- Instructional Quality:

• Provides general guidance to faculty based on established online learning frameworks.


• Reviews faculty‑created course content and assessments and provides research‑based recommendations to enhance student learning.


• Working through the Center for Effective Teaching (CET), oversees the development and implementation of a comprehensive faculty development program for new and experienced instructors related to online teaching, learning design, and program development.


• Monitors faculty satisfaction with online program features: curriculum, learning design, and other aspects of course management.

10%- Data Management and Accreditation:

• Works with operational offices and institutional research to ensure online programs are compliant with course development requirements.


• Collects necessary data to support accreditation activities.


• Creates instructional quality and course management data reports for senior leadership and interprets data for strategic decision‑making.

10%- Performance Management, Development, and Inclusion:

• Provides a professional, client‑centered, and respectful atmosphere for all online instructional and instructor needs.


• Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees.


• Demonstrates a positive and professional attitude and treats everyone with dignity and respect.


• Fully supports the “Student’s First” value at CNU and routinely goes the extra mile in providing service.


• Provides the highest level of customer service with a 95% satisfaction rating with constituencies served.


• Follows workplace safety regulations and adheres to applicable standards, processes, and programs established for position.


• Reports unsafe work conditions to supervisor.


• Immediately reports work‑related incidents to supervisor and participates in accident investigation requests.


• Other duties as assigned.

Knowledge, Skills, Abilities (KSA's) Related To Position

• Advanced knowledge and skills in online learning design, digital instructional technologies, and quality assurance methodologies.


• Strong implementation and project management skills.


• Must enjoy working independently and with teams in a fast‑paced environment within a traditional higher education institution.


• Demonstrated self‑starter with strong communication, analytical, and relationship management skills.


• The ability to make sound decisions.


• Demonstrated ability to work independently as well as collaboratively with faculty, external service providers, and other CNU offices.

Conditions Of Employment

This position may require additional hours beyond the typical 40‑hour work week, to include occasional evening, night, and weekend work, and/or overnight travel, as needed to meet the business needs of the university. Remote work scheduling will be determined by the Vice Provost.

Required Education

• Master’s Degree in instructional design or related field, or Bachelor’s degree with work experience that equates to an advanced degree.


• Progressive experience in online curriculum and course design at an institution of higher education.

Additional Consideration - Education

• Ph.D. in learning design or related field.

Experience Required

• Progressive experience related to creating training activities for faculty teaching online.

Additional Consideration - Experience

• Significant experience with online curriculum and course development.

Salary Information

Salary $80,100 to $100,200 Commensurate with Education and Experience. CNU Information.

Christopher Newport University is anchored in excellence, and that is reflected in our ranking as the #1 regional public university in Virginia and #3 among regional public universities in the South. We are an inclusive and kind community, founded on our shared values of honor, scholarship, service and leadership. We offer an outstanding liberal arts education provided by dedicated, gifted teacher‑scholars who are supported by a compassionate team of faculty and staff. Our 4,500 undergraduate and graduate students pursue more than 90 areas of study, as they live and learn on a largely residential campus. CNU’s on‑campus performing and visual arts centers offer Broadway shows, world‑class performances, engaging exhibitions, transformative lectures and classes, and more. Our athletics program is the winningest at any level in Virginia.

Christopher Newport University is in the heart of Newport News, a vibrant city with breathtaking scenery and unique experiences. The city and region offer affordable neighborhoods, local and name‑brand shops, diverse dining options, local parks and water access, and fun recreational opportunities. Whatever your interests and goals, you belong at CNU! For further details and information about Christopher Newport, visit cnu.edu.

Is this position telework eligible? Yes Telework Eligibility Disclaimer

This position is eligible for periodic telework as determined by the department. Eligibility is not guaranteed, and is subject to supervisor approval. Eligibility will depend on the likelihood of the employee’s success in a telework arrangement and the supervisor’s ability to manage telework. Departments and/or Human Resources may modify or revoke eligibility at any time. Employees will be required to sign a Telework Agreement.

EEO/Diversity Statement(s)

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.